Apple will introduce a new AppleCare tier which will be designed especially for enterprise customers when the program goes live. The new IBM MobileFirst will be built in exclusive collaboration which draws the distinct strength of respective company, with the power of over 100,000 IBM industry as well as domain consultants together with software developers behind it, fused with Apple’s legendary consumer experience, hardware and software integration and developer platform, besides IBM’s big data and analytics capabilities.
These combinations will thus create apps that will transform specific aspects on how businesses as well as employees could work using iPhone and iPad enabling companies to reach new levels of efficiency and effectively with great customer satisfaction, all this done in an easier and faster manner.
IBM’s Data Analytics at iOS User’s fingertips
IBM’s MobileFirst Supply and Management program that supplies business consumers with device packages, management and activation services, are all built around Apple’s iPhone and iPad and IBM has also been offering hardware leasing options.
Supported by iPhone and iPad distribution from IBM, Apple is at an advantage in its mobile initiative making headway. According to Tim Cook, Apple CEO, the best mobile devices presently are the iPhone and iPad which have enhanced the system of working with over 98 percent of the Fortune 500 and 92 percent of the Global 500 using iOS devices in their business life.
He further stated that `for the first time they are putting IBM’s renowned big data analytics at iOS user’s fingertips which opens up a large market opportunity for Apple and this is a radical step for enterprise and something that only Apple and IBM can deliver’.
The aim of the partnership is to redefine the way the work can be done, spark true mobile led business change, address key industry mobility challenges, grounded in four core capabilities. Moreover, as part of the exclusive IBM MobileFirst for iOS agreement, iPhones as well as iPads will also be sold by IBM with industry specific solutions to business clients all across the world.
Mass Device/Management/Security/Analytics/Mobile Integration
Besides the tailor made software, IBM would also be offering services such as mass device management, security, and analytics together with mobile integration. Its MobileFirst platform for iOS, delivers end to end enterprise solution which includes analytics, security, cloud storage and integration tools.
Moreover, IBM will also make available private app catalogs, data and transaction security services as well as its first party productivity suite which has been specifically designed for the MobileFirst initiative where services will have tie-ins with IBM’s Bluemix development platform, made available on the IBM Cloud Marketplace.
With regards to support, Apple will be rendering special class of AppleCare services for twenty four hours through telephone and email support while IBM will be handling on-site repairs.
