Apple recently launched a new feature called Shop with a Specialist over Video. People in the United States can get a chance to have a new live shopping experience on apple.com. This feature is perfect for those who want to buy an iPhone through a one-way safe and secure video shopping session with a retail team member. It allows you to browse the latest models and explore modern features. In addition, it is possible to learn about different things like Apple Trade In offers, carrier deals, switching to iOS, and other financing options.
What did Karen Rasmussen say?
He said that Apple is constantly trying to offer new innovations to give its customers an improved personalized experience. Apple's head of Retail Online also said that team members of the company are eager to connect with its users using the feature.
Enhancing the Shopping Experience for Customers:
You can go to apple.com/shop/buy-iphone and connect with a specialist of Apple with just a few clicks. Thus, you will get expert advice and excellent service once you choose the best iPhone. After connecting, it is possible to compare features, colors, sizes, etc and you can find the best deals via the Apple Trade In program or their carrier.
Shop the Latest iPhone 14 Lineup with a Specialist over Video:
Apple has recently introduced iPhone 14 and iPhone 14 Plus models, which come in yellow color. These are durable and have an excellent dual-camera system. Besides, these come with a strong A15 Bionic chip and a long-lasting battery life. Hence, you must know that iPhone 14 Plus offers the longest battery life. The safety features of these models are outstanding. Crash Detection and Emergency SOS via satellite are always ready to help users, even without WiFi or cellular connection.
You should know that both models come in midnight, starlight, (PRODUCT)RED, blue, purple, and the new yellow. The price of the iPhone 14 is $799, whereas $899 is the price of the iPhone 14 Plus.
If you live in the US and want to buy an iPhone 14 while trading in an iPhone 11 or later using the shop with a specialist over video feature from apple.com/store, you can get up to $600 in credit.
Connect with a Specialist:
The feature will be available to customers in the United States from 7 a.m. to 7 p.m. PT daily on apple.com/shop/buy-iphone. An Apple team member will be there on the camera to share their screen during the session, but they can't see you. If you find that the session is unavailable or you can't access the page after hours, then you need to contact a Specialist over your mobile or through chat 24 hours a day.
The Best Place to Buy Apple:
Everything has become more accessible and simpler for customers, like exploring the latest products & accessories and connecting with expert team members. In addition, it makes learning new skills easier with programs like Today at Apple.
Conclusion:
No matter whether you are purchasing the iPhone via online, in person, over video or via personalized recommendations on the Apple Store app, the team members of Apple always help the customer to find the right option as per their needs.
Frequently Asked Questions:
Q. What can the specialist help you with?
Apple specialists can let you understand the differences between iPhone models, carrier deals, and connectivity. Besides, they inform you how to switch data across devices, and payment options.
Q. What if you lose connection during a session?
If you accidentally exit a video session or lose connection, you should begin a new session to participate in the queue again.
Q. Why can't you start a session?
The session will not start if you use the Service after business hours (7 a.m to 7 p.m PT). Besides, if a high call volume is there and specialists help customers ahead of you, you will be unable to begin a session. In these cases, what you can do best is to wait.
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